New Manager Fundamentals Feature Image
User Avatar



Welcome to our twelve-part video course on supervisor fundamentals! Sixty percent of frontline managers fail within the first two years in their role. Twenty-six percent felt they were not ready for the role, and 58 percent reported receiving no management training. What can you do to turn these numbers around? A crucial element to success is training as you, as a newly promoted supervisor, transition to roles that require new and frequently unfamiliar skills and competencies. Learning objectives include the beginning stages of the transition, leadership and communication, traits of effective supervisors, establishment of credibility and trust, transition from buddy to boss, and team meetings. This course also covers learning team members’ roles and duties, obtaining feedback from others, conducting team interviews, observing your new team in action, developing a team strategic plan, and avoiding common pitfalls.


  • This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP and 1 hour of recertification credit through the HR Certification Institute. The activity IDs will be made available upon completion of the course. Please be sure to note the program ID number in your online recertification file. For more information about certification or recertification, please visit the SHRM website at and the HRCI website at

Course Features

  • Lectures