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Overview

Overview

As a sales professional, you probably know your product inside and out. But success in sales requires more than just technical know-how. Soft skills—those tough-to-define relational skills that help you earn your customer’s trust—are equally essential to your bottom line. In this course, we cover soft skills in depth, share strategies that can help you bolster your emotional intelligence and communicate more effectively with prospects. The lesson begins by explaining why soft skills are crucial to sales success. It then dives into some of the most essential soft sales skills, including building connections, listening, and selling with greater emotional intelligence. Throughout the course, we use real-world scenarios that help illustrate soft skills in action.

Course Features

  • Lectures 7
  • Quizzes 0
  • Duration 0 hours
  • Language English
  • Students 734
  • Assessments Self

Instructor

Instructor

No need to pick and choose from a variety of content vendors. The BizLibrary Collection, including over 9,500 lessons from over 40 different content partners, is your one-stop-shop and covers the topics your organization needs to deliver a successful learning program to maintain your competitive advantage.

RM36.00

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