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Organizational Culture
This course explains the three levels of organizational culture: assumptions, values, and artifacts. This video lesson is also meant to help everyone in an...
Communication For Leaders & Managers
This video series addresses the idea of shifting from the words you use to the words you should choose in order to create a...
Customer Service
In an era where many companies offer similar products and services at similar prices, it’s often hard to stand out. But if you offer...
Engagement & Motivation
This video discusses a seeming paradox of the modern workplace -- namely, that most of us are simultaneously satisfied and disengaged in our jobs....
Business Essentials
This course overlooks key areas of running a business such as problem solving, decision making, substance abuse and understanding the current generation work culture.
Customer Service
This video lesson is meant to help you have effective customer service! By remembering the acronym STAR, you will help your organization be seamless,...
Communication
These video lessons are intended to help the organization as a whole optimize its company-wide communications. It also instructs employees and employers on how...